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If you are having trouble connecting via ftp and you have the option to enable passive mode, please try doing so.Passive mode is a security related setting, and if you are behind a firewall, you may need to use it.FTP is a good way to transfer your files to the server because you can drag all your files at once to the folder on your server instead of uploading each file one at a time. You can connect to your server using a program like File Zilla or Cyber Duck, or you can use an HTML editor like Dream Weaver or Notepad .No matter what way you are connecting to your server, you will need to use the correct credentials to connect.
If you never reset your c Panel password, then the c Panel password should be the same as the AMP password. Please see our article Resetting your c Panel password using AMP.
With FTP, you can upload all your files to your server at once. You DO NOT have to create an FTP account to connect to your server.